Welcome to Use of this website is subject to these terms and conditions set out below. These terms and conditions apply to and form part of all online purchases from Maaya Collection for the purchase of goods, so please take care when placing your order.


1.1 All orders are subject to acceptance and availability. Maaya Collection reserves the right to refuse an order for any reason whatsoever.

1.2 Please ensure that all information entered on our website is correct and accurate. We cannot make any changes or change the delivery address once you have placed your order.

1.3 To assist you in selecting the correct size before placing your order, please see our sizing chart which can be found on our shoe size chart.

1.4 Once you place your order, your credit card will automatically be debited and you will receive an order confirmation. In the event that an item you have requested is not available, we will notify you and we will refund your credit card for the full amount within three working days.


2.1 All prices quoted on our website are in INR and include GST.


3.1 Payment can be made using Paytm, Visa, Mastercard, Netbanking or American Express. The total cost of the amount debited to you card will be the price of the goods at the time the order is placed plus any applicable shipping fee.


4.1 Maaya Collection uses an electronic payment gateway called Paytm. Paytm is an online credit card processor that uses technology to ensure that transaction details are protected and cannot be read over the Internet. Your full credit card details are received and processed only by Paytm.


5.1 Please complete our returns/exchange form if you wish to exchange your purchase for a different size or style, subject to availability.

5.2 For an exchange we will simply exchange the goods without processing your card again.

5.3 A refund will not be processed if the goods returned do not conform with our returns policy.

5.4 You will not be charged postage for your replacement upon exchange. However excessive changes may result in additional shipping fees.

5.5 If you wish to return and/or exchange your purchase, you may do so provided the goods are in its original condition, in its original box and proof of purchase is provided no later than 3 days from the original purchase date.


6.1 We deliver to any Indian address (excluding PO Boxes). We currently do not service international destinations.

6.2 Maaya Collection offers free shipping & returns for all orders.

6.3 We aim to dispatch all orders within 1-3 working days of receipt, provided we have received authorisation of payment.


7.1 Any information you provide to us via our website is maintained and accessible by us in accordance with our Privacy Policy. Please click here to review our Privacy Policy.


8.1 All content/material found on our website is owned by Maaya Collection and is protected by Indian, and international copyright laws. Such content/material includes but is not limited to, text, images, logos, patterns, software code, audio, and video. No content material may be used, in any way, without the written permission of Maaya Collection.

8.2 You are prohibited from transmitting, broadcasting, editing, adapting, or making use of any intellectual property, Trade Marks or logos owned and found on the Maaya Collection website without the expressed permission of Maaya Collection.

8.3 As a result of browsing the Maaya Collection website, where content is downloaded, printed or viewed, such content is permissible for private, non-commercial use for the sole purpose of evaluating goods, making and purchase of goods, or promoting the sale of goods to others.


9.1 Maaya Collection reserves the right to make changes and amendments to these Terms and Conditions on an ongoing, ad-hoc basis as needed and as legally/ethically required, and at any other time it deems fit or necessary. You will be notified of such changes as they happen by a news bulletin posted on our website. By further visiting or purchasing goods from our website, you are deemed to have fully read, understood and accepted the Terms and Conditions including any changes made.

9.2 These Terms and Conditions are governed by the laws in force in Faridabad, India and you agree to submit to the jurisdiction of the courts of Faridabad, India and any other courts that which may hear appeals from those courts.


10.1 Whilst every effort is made to ensure the accuracy of our website contents, customers, visitors, and any other person or persons are advised that occasionally errors do occur, however, no errors are ever made deliberately or intentionally.

10.2 Admissions of varying kinds, incorrect pricing and other factual mistakes may arise from time to time. Maaya Collection accepts no responsibility or liability for any financial loss or any other factor resulting that may arise.